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FAQ about Mottcell (1)

Oct 27, 2021

Q1:Can I have samples to test? And what is lead time for sample order?

A1:Yes,we can supply samples,the leadtime for samples is 7-10 days.and buyer pay for sample cost and shipping cost.

 

Q2: Do you provide after-sales serive?

A2: Yes,the warranty is 3 years, if any quality problems on our side in this period, we can send new one as replacement.

 

Q3: What is your company's advantage?

A3: We only supply high level quality of lithium battery and we gurantee on-time shipment,we also provide excellent after sales service.

 

Q4: Do you accept OEM/ODM?

A4: Yes,it is avaliable.

 

Q5: What is your lead time for the mass production?

A5: General speaking, about 25-30 days depending on different items after getting down payment and confirmation about the samples.

 

Q6: Are you battery real capacity?

A6:All of our battery cells with Grade A,100% new and real capacity.

 

Q7: Are you a factory or a trading company?

A7:Shenzhen Mottcell New Energy Technology Co.,Ltd. is a professional rechargeable lithium-ion battery and LifePO4 battery manufacturer,welcome to visit.

 

Q8: What kind of certificates do you have?

A8: We can provide CE,ROHS,FCC,IEC62133,MSDS,UN38.3 certificate and test reports.